Frances Horibe's

Clashing Orders—Follow the Big Boss? In the last post, you went to an inspiring all-staff meeting where the CEO, Ms. Danvers, encouraged everyone to work across silos to create greater team work. You think it’s a great idea although your boss Sean seems to be giving off vibes clashing with the CEO. But your buddy Ethan from another unit (silo) of the company is also enthusiastic and suggests you work together on a great new app. You really believe in the CEO’s message so you agree to start work on the project. For the next couple of weeks, you work hard on it and you’re getting excited about its potential. It’s taken more time than anticipated but you figure with one last push, you’ll at least have a demo. You can imagine the CEO using your work and Ethan’s as an example of cross-silo teamwork The potential downside of following the CEO’s clashing orders However, at the beginning of the third week, Sean leans over your cubicle wall. Sean: Hey, Ange, I was expecting the Houston redesign on Friday. What’s up? You: Oh, sorry, Sean, it’s taking longer than expected. I should have it to you by the end of…

Inconsistent Orders You can get into trouble when the big boss is saying one thing and your immediate boss is giving conflicting orders. Let’s look at the following situation with inconsistent orders. You’ve just come from an all-staff meeting. The CEO seems great. She’s all fired up about a new approach to teamwork which encourages employees to work across silos to share expertise and resources. You’re eager to give it a try. Your boss and co-worker have conflicting views You’re walking back from the meeting with your boss, Sean. You: Boy, that was a great, don’t you think? Sean: Yeah, sure, Angela. You: I mean, we need to break down silos across the company. Sean: I guess so. You: So what do you think we should be doing? Sean: I think you should keep doing what you’re doing. You: But Ms Danvers— Sean: Yeah, same old, same old. Back at your cubicle, you’re a little nonplussed. Sean is usually quite a good guy. Maybe he just got out of the wrong side of the bed. Your office neighbor (Lori) comes back to her desk. Even a colleague does You: What did you think of the meeting? Lori: That Danvers—she can…

Getting the Nod for Your Work from the Execs In the last post, you were disappointed that your boss was tapped to do an important presentation on the pre-kindergarten game that you designed. You should get a nod from management for your achievements and, to be fair, your supervisor, Melody, has done so. But I get why you might want the powers-that-be to know also—it’s a way to build your credibility and career. Let’s discuss how to come to the attention of senior people when you are in a large company. Offer to do technical demo In the previous conversation, Melody justified doing the presentation because she could present the financial and marketing background. It makes sense, but you might be able to wrangle doing the technical demonstration of the game. Might work, might not. A lot will depend, not so much on Melody’s good will (although that’s important, also) but on your company’s usual way of handling the situation. Getting the nod may depend on how you act at the executive meeting Say you get permission to do the technical demo. Congrats but you need to ensure you make the most of the opportunity. You want everyone to think,…

My Boss Accepts Acclaim for My Work This post will apply primarily to those working in large companies or very established ones. It might have less relevance if you’re in a small company or a new one or a young one. Who gets acclaim can be dependent on the size of the organization. The situation You have been working on a great new game for smart pre-kindergarteners. Your boss (Melody) has been unstinting in her praise. You have done a prototype and it’s now ready for prime time—that is, presentation to the executive committee. But it becomes clear that Melody will do it, not you. This annoys you and you decide to have it out with her. Should you do the presentation? You: Melody, got a moment? Melody: Sure, Nick. What’s on your mind? You: I have a bone to pick. How come you’re doing the presentation to the executive committee? Melody: Well, because the VP asked me to. You: In my last company, I got to do the presentations. Melody: But here, it’s usually the manager who does it. You: How come? I know the product best. Melody: Absolutely, but do you know about the costs, the projected sales…

Defending Against Credit Stealers In the last post, you found out that you and your collaborator, Wes, had completely different interpretations of whether he had hogged the limelight. You were eventually able to work out things out. But what if you have suspected all along that Wesley, hail-fellow-well-met that he is, ranks among the best of the credit stealers? How to know recognition stealers It’s not always easy, especially since Wesley has been helpful with your project and added value. But some things you can look for: Does he use ‘I’ a lot? I did it rather than we did it. This can be an indication of his penchant. Is he the first off the mark? That is, he consistently grabs the first word even in just regular get-togethers. Does he go on and on? He never takes a breath so someone else can break in. All of these are annoying but can just be the signs of a vigorous extrovert. The real kicker is: Do you trust him? If you already find yourself picking your words carefully when with him or avoiding sharing ideas, you might have something to worry about. Setting up differently Knowing that you are both…