The Perils of Trying to Be Liked by Your Employees
Power for Managers / April 6, 2020

The Perils of Trying to Be Liked by Your Employees I know, sounds ridiculous. If people hate you, you can’t get their cooperation, you can’t motivate them, they won’t help with reaching the unit’s goals and frankly, it makes for an unpleasant and stressful work place. So there are lots of good reasons why you want to be liked by your employees. But in a management position, you sometimes need to make decisions which aren’t popular with your unit. And in that weird way that is life, if you don’t make them, you’ll end up being disliked anyhow. Let’s consider what would happen down the line if your priority was being liked by your employees rather than being respected. Going for being liked So, let’s assume that you’ve been supervising the unit for a couple of years and have bent over backwards to be popular with the staff. This has included going for a beer after work, accommodating the personal preferences of employees, doing some of the work yourself to relieve the load, always being pleasant, and avoiding criticizing whenever possible. Let’s say you could be a fly on the wall for a conversation between two of your employees whom…

Fighting Words

Fighting Words Fighting words to streamline a process Your boss has chosen you to represent Customer Relations in a cross-departmental group to streamline a process. Things have come to a head because your biggest customer is threatening to use a competitor if your company can’t fix the slow process. You expect some fighting to get it done. The first meeting Tod (Finance): The solution is clear. Finance taking the lead will speed things up a whole lot. YOU: How do you figure? Tod: We write the contract and give final approval. If we had the whole thing, it’d be done in no time. Sarah: Without Ops input? When we have to deliver what you negotiate? Tod: We can’t have a million approvals. We have the budget, so we have most at stake. Sarah: So do we. If you negotiate below costs, we’re in trouble. Tod: (face gets red) Why would we negotiate a contract that hurts the company? Sarah: I didn’t mean— Tod: Finance guys are killing themselves and you’re saying we’d purposely do you in. YOU: I’m sure that’s not what Sarah meant, Tod. We’d just like some input. Tod: Customer Relations! Why are you even here? You’re irrelevant…