Challenging Fighting Words Challenging Tod In the last post, you had an ugly meeting. Tod from Finance tried to grab the whole contracting process and went ballistic when people objected. You’ve had an idea you think would work. But the way things are going, it’s likely to be tough to get the idea heard. What can you do to get your idea heard? If you try to table it over Tod’s singlemindedness, it’s likely to descend into anothe...
Fighting Words Fighting words to streamline a process Your boss has chosen you to represent Customer Relations in a cross-departmental group to streamline a process. Things have come to a head because your biggest customer is threatening to use a competitor if your company can’t fix the slow process. You expect some fighting to get it done. The first meeting Tod (Finance): The solution is clear. Finance taking the lead will speed thin...
Fake It Until You Make It: Benefiting from Being In So you’re in the in-group. You’re invited to the TGIFs and the bull session isn’t complete without you. Congratulations. However, a seat at the table is not enough. If all you do is laugh at their jokes and nod vigorously, you’ll gradually but surely slip out of the in-group. To stay in, you need a presence. How? This post will discuss what you need and how you should fake it u...