Dysfunctional Decision-making—Think Yes, Say No Everybody wants to make good decisions but there can be situations where that’s not possible. Indeed, the way a conclusion is reached can be completely dysfunctional. Often due to a group falling prey to groupthink. Let’s work through an example. You work in a large document shredding company. The company needs a new strategic direction because businesses now post confidential documents to secure sites. The President’s note to staff asked for out-of-the-box ideas. Your chance for profile Your Director was attending these meetings but the baby came early and you`re her replacement. You have a great idea you can`t wait to table. Everybody at the meeting is more senior than you. It’s a bit daunting but also an ideal opportunity to get air time in front of managers who could promote you. The Director of Ops, Jeff, is chairing. The first dysfunctional groupthink technique Jeff: Let’s get started. Welcome, Steph. At the last meeting, we pretty much agreed to a new fleet of trucks to pick up both recycling and documents for shredding. Somebody: Yeah, the way to go. (general murmur of agreement) You speak up But you happen to be looking…